Call / Website Lead
Customer calls IVR, gives a missed call, or submits mobile number from the website.
How TrustOfix works
One call or one website request connects the customer to plan checking, booking, technician dispatch, service proof, invoice and renewal support.
Mobile Number Check
The system checks whether the number is a lead, customer or active subscriber.
Plan / Service Selection
Customer selects a care plan, renewal, callback or one-time service request.
Booking & Dispatch
Admin/employee confirms the request and assigns the right technician or support workflow.
Tracking & Proof
Customer gets service status, ETA/proof when available, invoice and support follow-up.
Renewal & Relationship
TrustOfix keeps the customer connected for renewal, support and future service needs.
Why IVR-first?
Many TrustOfix customers prefer calling instead of app-based booking. The public website supports the same business flow but does not replace the call-first service model.
☎ Call +91-3481355383What customers can do
- Check or request a plan
- Book a service or callback
- Track booking status
- Raise invoice, booking or complaint support